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FAQs

If you have a question, chances are someone else had the same one. Here’s a list of answers to common queries we get.

Can I pay off my outstanding balance?

Yes! Affirm payment plans are repayable in full or in part at any time, with no penalty. To make an extra payment, you can either login to your online account or call Affirm at 1-877-276-2780.

Can I receive follow-up care if I don’t have a DME provider? (updated July 26/2023)

Absolutely! Sleep Therapeutics not only assists with the replacement process but also provides follow-up care to patients without an existing DME (Durable Medical Equipment) provider.   Our team of experts ensures you continue to receive the necessary support and supplies for your CPAP therapy. Additionally, we have a fully virtual care team available to support your ongoing needs.

Can the WatchPAT One be used more than once?

The WatchPAT One is one-time use, so you will be the first and only patient to use the device.

Can Weight Loss Cure OSA?

Weight loss can significantly improve obstructive sleep apnea (OSA) symptoms and, in some cases, might even lead to its resolution, but it is not always a complete cure. Here’s a more detailed look at how weight loss impacts OSA and what patients should consider:

 How Weight Loss Improves OSA
1. Reduction in Fat Deposits: Excess weight, particularly around the neck and upper airway, can contribute to airway obstruction during sleep. Losing weight reduces these fat deposits, decreasing the likelihood of airway collapse.
2. Decreased Inflammation: Obesity is associated with systemic inflammation, which can affect the airway tissues. Weight loss helps reduce this inflammation, improving airway function.
3. Improved Muscle Tone: Weight loss can enhance the muscle tone around the airway, reducing the risk of obstruction.
4. Metabolic Health: Weight loss improves insulin sensitivity and reduces the risk of metabolic disorders like type 2 diabetes, which are often associated with OSA.

Studies and Evidence
Numerous studies have shown that weight loss, while not a cure, can significantly reduce the severity of OSA:
– Weight loss of 5-10% of your body weight can result in substantial improvements in obstructive sleep apnea symptoms.
– In more severe cases of OSA, substantial weight loss (e.g., 15% or more of body weight) may be required to see major improvements.

 Limitations and Considerations
1. Individual Variability: Not everyone with OSA will experience the same level of improvement with weight loss. Factors like the severity of OSA, age, and overall health play a role.
2. Complementary Treatments: While weight loss can improve OSA, it often needs to be combined with other treatments such as Continuous Positive Airway Pressure (CPAP) therapy, or oral appliances for optimal results.
3. Long-Term Management: Maintaining weight loss can be challenging, and weight regain can lead to a recurrence of OSA symptoms. Sustainable lifestyle changes are essential for long-term success.

Weight Loss Strategies for OSA
1. Dietary Changes: Adopting a balanced diet rich in fruits, vegetables, lean proteins, and whole grains while reducing processed foods, sugars, and unhealthy fats.
2. Regular Exercise: Incorporating aerobic exercise (e.g., walking, jogging, swimming) and strength training to promote weight loss and improve overall fitness.
3. Behavioural Therapy: Counselling or support groups can help address emotional eating and develop healthy eating habits.
4. Medical Interventions: In some cases, medications or bariatric surgery may be recommended for individuals with severe obesity who struggle to lose weight through diet and exercise alone.

Conclusion
Weight loss can be a highly effective strategy for reducing the severity of obstructive sleep apnea and improving overall health. However, it is not a guaranteed cure for everyone. A comprehensive approach that includes lifestyle changes, medical treatment, and ongoing support is often necessary to achieve the best outcomes for individuals with OSA. Regular follow-up with healthcare providers is crucial to monitor progress and adjust treatment plans.

Do I need to register my machine with Philips Respironics?

Yes, you do.  If you are a patient we have already registered your device but, both the provider and the patient need to register for the recall.

You can register your machine on the Philips website or by phone (1-877-907-7508) to ensure that Philips knows your machine is active.

Please see the Addendum to the Position Statement from the Canadian Thoracic Society, Canadian Sleep Society and the Canadian Society of Respiratory Therapists here for more details.

Does my insurance company know how often I use my machine?

Some Insurance Providers require their clients to show proof of consistent use in order to get reimbursement. We will send this information on your behalf, or provide it to you, if you need proof of compliance for your claim.

Government of Canada: Public Advisory – Philips Respironics Recall

July 27, 2022.

Read the latest update from Health Canada here.

How can I avoid a dry mouth and throat while using my CPAP machine?

If you wake up feeling dry or if you have a dry cough, try increasing the humidity settings on your CPAP unit. Higher humidity will add more moisture to the air being pushed through your CPAP into your mask, which can help alleviate dryness in your mouth and throat.

Additionally, you can:

  • Ensure your CPAP humidifier is filled with distilled water each night.
  • Use a heated humidifier if your machine supports it, as this can provide more consistent moisture.
  • Try a nasal saline spray before bed to help keep your nasal passages hydrated.
  • Make sure your mask fits properly to avoid air leaks, which can contribute to dryness.

If you are still having trouble with dryness, contact your Sleep Therapeutics Clinic for advice.

 

How do I apply?

You can apply for an Affirm payment plan in two ways:

  1. By scanning the QR code displayed in our clinics.
  2. Pre-qualify here.

You will receive a response within a matter of seconds indicating the amount of funds granted to you.

Don’t see it?

If we haven’t answered your question, please reach out and ask. One of our sleep specialists will be happy to help.

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